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Windows never replaced after payment

Construction company was contracted April 01, 2010 to replace 14 windows in my home and to replace the trim surrounding 28 windows. The full cost of the windows less installation ($7000) was paid at the time of contract. Now as November 28, 2019 the trim has been installed and paid. After repeated attempts, it has been impossible to get a response or schedule to install the windows. In addition, the storm windows for the windows to be replaced have already been removed and discarded by the contrator which will increase my energy costs in the absence of the new windows.

Zip Code: 01938