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Heat pump blocking window

HIRED SERVICE COMPANY TO INSTALL A MR SLIM HEAT PUMP. INSTALLED IN FRONT OF A WINDOW?WINDOW WILL NOT OPEN NOW. USED CABLE TIES TO FASTEN COMPRESSOR TO WALL MOUNT?? SAID HE FORGOT THE BOLTS? LEFT JOB  NEVER CAME BACK !!!!
DO NOT HIRE!!!! AVOID

Zip Code: 17356